Customer Testimonials
Great service, smooth process! Worked with Eric,Chris,Patrick and Matt👍🏻
Good price, upfront with everything and a smooth process
Wes, he treats you how you want to be treated. He's intelligent, knowledgeable, experienced and has common sense. The only reason I continue to come there.
Chris, John, and Patrick hooked it up. Great job from these guys.
Matt was great. Cat was great!
Wes takes the best care of our vehicles!
I love the price and everyone treats you like family highly recommend.
Great communication. Great service
EXCELLENT Service!!!!!!! AMAZING—-Eric, Chris, Patrick.
Always satisfied with performances.
Great service, easy process, great car!
Customer service was excellent. All my questions answered in a professional and respectful manner.
Chris && Patrick are amazing thank you so much! Love the new Tiguan!
Very helpful and fast and a great personality! Thanks for the 2023 VW TIGUAN! Chris & Patrick
I love my 2020 chevy. Thank you so much to Steven, Patrick, & Chris couldn't of done it without you!
After some very "interesting" visits with a few nearby dealerships, I came to this one and it was probably the first candid and friendly experience I've had while looking for cars. For reference, I've probably never had a good experience looking for cars. I was served by Sam and it felt like an organic conversation between friends. The talk doesn't feel small or trivial to push a sale. I was asked what I wanted and a very committed effort was made to find it. There was no pushiness ( thank God because I'm 30 and that'...
Team friendly and helpful to find the car I requested.
Got me in quickly finished early. Recommendations were spot on.
Courteous and helpful staff
Winston, Matt, Sarah, Chris and Patrick were all great! Came in to get a new-used car and got great service in a timely fashion!
Extremely helpful and polite made the car buying process extremely easy also I would like to add the lovely staff by the name of Charlie Roy Matt Chris and Patrick
Eric, Matt, Chris and Patrick were very helpful!!
Andrew was great. Quick and effective service.
Favorite place, favorite people! Best cars, best team 🙂
Friendly, professional, and welcoming. Such great service. Thank you kindly Chris Hallal, Sam Gaines, and Patrick Yerigan for taking care of me.
Great customer support. Gave me reasonable quotes, best value, and even free floor mats.
Eric is a fantastic salesperson. Knowledgeable and kind, he went out of his way to make us comfortable and accommodate our needs. Ask for Eric!
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The BEST EVER experience I’ve ever had with purchasing a vehicle ! My car salesman Eric , and his boss Terrence and brother Chris were amazing ! These guys really get you what you and your family need , they made accommodations for all of my NEEDS and for family NEEDS and made it a very easy and hassle free purchase. It was THEM that relaxed my mind to really think about longevity and not just be focused on the NOW and for that I am extremely thankful because now I can enjoy my new SUV without feeling like I still need more ...
Service consultant came out to greet me when I arrived. He was very upfront about what was to be done, informed me of two recalls which would be accomplished, and gave an accurate estimate of the time involved.
Stephen, my sales person, Chris and Patrick, in finance, and the General Manager Matt were absolutely amazing and made the entire process a breeze! I'll never buy a car from anywhere else! You guys rock!!!!
Always a pleasure doing business at Southern! Sales rep Eric did his best to get me into the vehicle I wanted. Finance Chris and Pat working magic to get my payment done.
Eric McKenna-Hallal is awesome! Takes the time to go over everything and is not the typical pushy sales person.
Incredible experience from start to finish minus one problem which we will overlook due to it being resolved quickly and professionally. I went with my son to look at a VW because he had one previously and regretted selling it. Catalina was VERY patient with us and took her time walking my son through every step of the process. Matt ( General Sales Manager ) got involved once we found " the " car and again, walked my son through the process. I have bought many, many, many cars and even sold them at one point in my life and can appreciate ...
John was great! He picked out my car for me. Literally. And it was perfect. He was straight forward, super friendly and personable. The process was fun and I left relieved and extremely happy. He could sense that I was unhappy after hearing my back story and he listened to what my needs/wants were and he came back with exactly what I asked for. It was about selling me the car that I wanted not selling me the car that he wanted me to buy. Amazing service. And I even got to hit the DONG. So fun (and ridiculous ...
Exceptional Customer Service
Recently bought from here a 23 vw golf hit and I appreciate all the help from these guys. Thank you to Trevor, Steve, Chris, Patrick, &Tj
Eric helped me out, talked to his GM with me to reduce the price of a 2023 Jetta a lot more than I though anyone ever would. Got everything done in a timely manner
I entered the Service Dept and was greeted with warmth and respect. When my Service Consultant Andrew, approached me, was concerned about what I was experiencing with my vehicle and immediately began to provide the service I described and needed. Thank You...
Wes in Chesapeake location always takes care of things in a very professional, timely matter...
Best experience ever! So excited about my new car! Pat, Chris and Eric were a big help!
Great service, supper easy to schedule.
Awesome service, smooth deal.
Trevor at Southern Volkswagen did an outstanding job of demonstrating different vehicles for me. He was very knowledgeable and patient as I worked through my shopping process. Highly recommended!! Five stars!!
From start to finish my entire experience was fantastic! Smooth transaction, very welcoming and knowledgeable crew. A very special thank you to Matt, Catalina, Chris and Patrick for your time and patience.
I had a great experience overall with Southern Volkswagen. Rob Webb was a great agent and very forthcoming with every question I had. After some haggling (understandable given the current market) I think both myself and the dealership walked away feeling as though neither of us was taken advantage of. There was a small issue with the car upon delivery (bad sensor) but they put me in a brand new loaner while my car was fixed. Would recommend purchasing from this dealership.
From start to finish, we had a wonderful car buying experience. Thank you Charlie Roy, Chris Hallal and Pat!
The customer service from Robert was awesome. No gimmicks, no games, very straight forward. That's what a like and appreciate.
Our Service Advisor Wes Tolson has always kept us informed throughout the maintenance process of our Tiquan & Golf.
Great friendly customer service.
Thanks for all your help Patrick and Chris! We appreciate the speed and care
Love my new atlas! Thank you for everything Patrick and Chris! Excellent service from start to finish!
Everyone was so kind and helpful, especially Patrick and Chris! Quick easy process! Will recommend to my friends
Everyone was very friendly. And so knowledgeable about the cars. They also got for me the exact car I wanted!
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I really have to lay it on thick here because they certainly deserve it. Previously purchased our 2010 New Beetle from them and they kept in touch, always making sure we were completely satisfied...so who would we go to when my son wanted to by his first car? Southern of course! The GM (Matt - yes the actual General Manager) personally assisted in our search and put us in touch with his Assistant GM (Terrence) who made sure our experience was well above even our highest expectations. Charlie was so incredibly helpful wrapping everything up for us and Patrick was ...
Great experience, Eric was a pleasure to work with, no pressure. I will continue to purchase my vehicles here!
Thanks to Robert, Terrance, Amanda, and Chris for a great and respectful car-buying experience!
Great customer service. They were very quick
Thank you Patrick, Chris, and taeya for making this amazing day happen for us. We purchased our brand new Volkswagen Jetta today and we couldn’t have done it without them. We appreciate you!!
Everyone was very pleasant
I really love my new car! Thank you Patrick and Chris
I had a problem vehicle and Eric worked magic and got me an extremely great deal. I am exceedingly happy.
Loved dealing with this team. I knew the car I wanted when I walked in, they negotiated my trade-in to earn my business. The process was smooth and timely. Thank you.
Very good customer service. Lamont, Chris and Patrick were very helpful and answered all my questions and concerns.
Scott is great as usual. Allison is great too.
Thank you Patrick, Chris, Terrance, and Charlie for the quick and on point service and help!
everything I needed was taken care of
John , Patrick, Chris were excellent help today.
I am a long time customer of this dealership. I come back not only for the Volkswagen product but the excellent delivery service I receive. Charlie Roy my salesman constantly delivers. The finance managers Chris and Patrick are respectful of my time and make completing the sale effortless.
Chris and Patrick did a great job. Made us feel right at home!
I appreciate the customer service was outstanding with Steve by giving a professional insight and demonstrating true southern hospitality! This was an amazing experience if you’re considering to buy a vehicle definitely a great place to start !!!!
Chris and where great very smooth process
Chris and Eric were a joy to work with. Quick, professional ,and accommodating. Well done!
Had a wonderful experience!! Thank you so much, Chris and Patrick!!
Patrick & Chris gave me incredible customer service! I love my car & I love Southern!
I feel the dealership had a decent quality of the vehicles that I was interested. the dealership didn’t have certain vehicles in stock at the moment that I would’ve purchased. the sales person Steven went above beyond to assist in helping my family purchased a vehicle we desired.
Absolutely phenomenal service. This is now my third vehicle purchased from Southern. Left with another amazing deal. HUGE thank you to Eric, Matt, & Terrence!
Recently bought my ID.4 from Eric Hallal at Southern VW and I had the best car buying experience of my life! He was very knowledgeable and professional. He really cares about the customers needs and was very efficient with my time. I walked in and out of the showroom with a brand new car in 2 hours, thanks to Eric and his team! I would highly recommend him and Southern VW!
Shad an absolutely wonder experience here. Scott the service writer was polite and very communicative. He show an impressive level of professionalism. Thank you for you and your teams speedy service. If you haven’t seen Sourthern for your VW needs. You should!
They were so very helpful and so easy to work with. Charlie Roy was FANTASTIC! One of the easiest buying experiences I have ever had!
I just purchased a 2022 VW Tiguan from Southern Volkswagen. It was truly a great car buying experience. Christi Shane was my salesperson and was very helpful, knowledgeable, and willing to go the extra mile throughout the process. Chris Hallal made the financing portion very easy and seamless. I would highly recommend this company and this team to anyone in the market.