Tim my service rep was courteous and reminded me in advance. Of the 20,000 mile service date. He was helpful when I asked questions.
The service department was amazing! They answered all of my questions, in detail, and put me at ease. Very helpful and knowledgeable!
Cheerful, straightforward service. Very transparent and helpful in answering any of my questions. Would recommend having service done here and working with Chris.
Staff was super friendly. They even had a kids play area separated from the waiting room which was a really nice feature. Service was done faster than expected. Great place to go.
Tim was courteous, timely, honest about necessary repairs and service time. A rental vehicle was provided due to the length of travel to dealership and repairs.
Trevor was extremely helpful, from meeting us on the lot to the final drive out. All went smoothly and I got the car I truly wanted. I loved that I was trusted to take the test drive by myself. Helen was very knowledgeable about the protection package. The ODU man in finance was a good guy, as well!
Great, prompt and friendly service. Tim in the service department was very helpful. They took great care of my Alltrack and would definitely go again
The issues with my vehicle were resolved. I would return for any future vehicle work and would refer friends to the dealership.
Unfortunately, my 2019 Tiguan borders on being a lemon. But, Wes and the service team are the best. They are the bright spot in all my repair visits. Wes is Always pleasant and very sympathetic to my car issues. He keeps me apprised of how the repairs are progressing. And, is always available to discuss the car’s issues. Like most people, I don’t look forward to bringing my vehicle in for service, but Wes, and the folks at Southern Volkwagen Greenbrier definitely makes it more bearable ..Thanks team.
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