Customer Testimonials

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Google Jun 9, 2023

Great service, smooth process! Worked with Eric,Chris,Patrick and Matt👍🏻

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Google Jun 6, 2023

Good price, upfront with everything and a smooth process

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Google Jun 6, 2023

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Google Jun 6, 2023

Wes, he treats you how you want to be treated. He's intelligent, knowledgeable, experienced and has common sense. The only reason I continue to come there.

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Google Jun 4, 2023

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Google Jun 1, 2023

Chris, John, and Patrick hooked it up. Great job from these guys.

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Google Jun 1, 2023

Matt was great. Cat was great!

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Google May 31, 2023

Wes takes the best care of our vehicles!

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Google May 29, 2023

I love the price and everyone treats you like family highly recommend.

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Google May 28, 2023

Great communication. Great service

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Google May 27, 2023

EXCELLENT Service!!!!!!! AMAZING—-Eric, Chris, Patrick.

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Google May 25, 2023

Always satisfied with performances.

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Google May 23, 2023

Great service, easy process, great car!

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Google May 23, 2023

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Google May 22, 2023

Customer service was excellent. All my questions answered in a professional and respectful manner.

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Google May 21, 2023

Chris && Patrick are amazing thank you so much! Love the new Tiguan!

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Google May 21, 2023

Very helpful and fast and a great personality! Thanks for the 2023 VW TIGUAN! Chris & Patrick

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Google May 20, 2023

I love my 2020 chevy. Thank you so much to Steven, Patrick, & Chris couldn't of done it without you!

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Google May 20, 2023

After some very "interesting" visits with a few nearby dealerships, I came to this one and it was probably the first candid and friendly experience I've had while looking for cars. For reference, I've probably never had a good experience looking for cars. I was served by Sam and it felt like an organic conversation between friends. The talk doesn't feel small or trivial to push a sale. I was asked what I wanted and a very committed effort was made to find it. There was no pushiness ( thank God because I'm 30 and that'...

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Google May 19, 2023

Team friendly and helpful to find the car I requested.

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Google May 16, 2023

Got me in quickly finished early. Recommendations were spot on.

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Google May 16, 2023

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Google May 16, 2023

Courteous and helpful staff

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Google May 13, 2023

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Google May 12, 2023

Winston, Matt, Sarah, Chris and Patrick were all great! Came in to get a new-used car and got great service in a timely fashion!

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Google May 12, 2023

Extremely helpful and polite made the car buying process extremely easy also I would like to add the lovely staff by the name of Charlie Roy Matt Chris and Patrick

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Google May 11, 2023

Eric, Matt, Chris and Patrick were very helpful!!

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Google May 10, 2023

Andrew was great. Quick and effective service.

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Google May 9, 2023

Favorite place, favorite people! Best cars, best team 🙂

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Google May 7, 2023

Friendly, professional, and welcoming. Such great service. Thank you kindly Chris Hallal, Sam Gaines, and Patrick Yerigan for taking care of me.

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Google May 4, 2023

Great customer support. Gave me reasonable quotes, best value, and even free floor mats.

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Google May 2, 2023

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Google May 1, 2023

Eric is a fantastic salesperson. Knowledgeable and kind, he went out of his way to make us comfortable and accommodate our needs. Ask for Eric!

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Google May 1, 2023

N/a

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Google Apr 30, 2023

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Google Apr 30, 2023

The BEST EVER experience I’ve ever had with purchasing a vehicle ! My car salesman Eric , and his boss Terrence and brother Chris were amazing ! These guys really get you what you and your family need , they made accommodations for all of my NEEDS and for family NEEDS and made it a very easy and hassle free purchase. It was THEM that relaxed my mind to really think about longevity and not just be focused on the NOW and for that I am extremely thankful because now I can enjoy my new SUV without feeling like I still need more ...

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Google Apr 28, 2023

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Google Apr 28, 2023

Service consultant came out to greet me when I arrived. He was very upfront about what was to be done, informed me of two recalls which would be accomplished, and gave an accurate estimate of the time involved.

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Google Apr 27, 2023

Stephen, my sales person, Chris and Patrick, in finance, and the General Manager Matt were absolutely amazing and made the entire process a breeze! I'll never buy a car from anywhere else! You guys rock!!!!

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Google Apr 25, 2023

Always a pleasure doing business at Southern! Sales rep Eric did his best to get me into the vehicle I wanted. Finance Chris and Pat working magic to get my payment done.

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Google Apr 25, 2023

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Google Apr 24, 2023

Eric McKenna-Hallal is awesome! Takes the time to go over everything and is not the typical pushy sales person.

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Google Apr 24, 2023

Incredible experience from start to finish minus one problem which we will overlook due to it being resolved quickly and professionally. I went with my son to look at a VW because he had one previously and regretted selling it. Catalina was VERY patient with us and took her time walking my son through every step of the process. Matt ( General Sales Manager ) got involved once we found " the " car and again, walked my son through the process. I have bought many, many, many cars and even sold them at one point in my life and can appreciate ...

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Google Apr 23, 2023

John was great! He picked out my car for me. Literally. And it was perfect. He was straight forward, super friendly and personable. The process was fun and I left relieved and extremely happy. He could sense that I was unhappy after hearing my back story and he listened to what my needs/wants were and he came back with exactly what I asked for. It was about selling me the car that I wanted not selling me the car that he wanted me to buy. Amazing service. And I even got to hit the DONG. So fun (and ridiculous ...

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Google Apr 23, 2023

Exceptional Customer Service

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Google Apr 22, 2023

Recently bought from here a 23 vw golf hit and I appreciate all the help from these guys. Thank you to Trevor, Steve, Chris, Patrick, &Tj

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Google Apr 22, 2023

Eric helped me out, talked to his GM with me to reduce the price of a 2023 Jetta a lot more than I though anyone ever would. Got everything done in a timely manner

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Google Apr 21, 2023

I entered the Service Dept and was greeted with warmth and respect. When my Service Consultant Andrew, approached me, was concerned about what I was experiencing with my vehicle and immediately began to provide the service I described and needed. Thank You...

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Google Apr 20, 2023

Wes in Chesapeake location always takes care of things in a very professional, timely matter...

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Google Apr 19, 2023

Best experience ever! So excited about my new car! Pat, Chris and Eric were a big help!

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Google Apr 19, 2023

Great service, supper easy to schedule.

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Google Apr 19, 2023

Awesome service, smooth deal.

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Google Apr 18, 2023

Trevor at Southern Volkswagen did an outstanding job of demonstrating different vehicles for me. He was very knowledgeable and patient as I worked through my shopping process. Highly recommended!! Five stars!!

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Google Apr 18, 2023

From start to finish my entire experience was fantastic! Smooth transaction, very welcoming and knowledgeable crew. A very special thank you to Matt, Catalina, Chris and Patrick for your time and patience.

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Google Apr 16, 2023

I had a great experience overall with Southern Volkswagen. Rob Webb was a great agent and very forthcoming with every question I had. After some haggling (understandable given the current market) I think both myself and the dealership walked away feeling as though neither of us was taken advantage of. There was a small issue with the car upon delivery (bad sensor) but they put me in a brand new loaner while my car was fixed. Would recommend purchasing from this dealership.

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Google Apr 16, 2023

From start to finish, we had a wonderful car buying experience. Thank you Charlie Roy, Chris Hallal and Pat!

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Google Apr 14, 2023

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Google Apr 12, 2023

The customer service from Robert was awesome. No gimmicks, no games, very straight forward. That's what a like and appreciate.

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Google Apr 11, 2023

Our Service Advisor Wes Tolson has always kept us informed throughout the maintenance process of our Tiquan & Golf.

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Google Apr 10, 2023

Great friendly customer service.

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Google Apr 9, 2023

Thanks for all your help Patrick and Chris! We appreciate the speed and care

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Google Apr 9, 2023

Love my new atlas! Thank you for everything Patrick and Chris! Excellent service from start to finish!

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Google Apr 8, 2023

Everyone was so kind and helpful, especially Patrick and Chris! Quick easy process! Will recommend to my friends

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Google Apr 7, 2023

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Google Apr 6, 2023

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Google Apr 5, 2023

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Google Apr 4, 2023

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Google Mar 31, 2023

Everyone was very friendly. And so knowledgeable about the cars. They also got for me the exact car I wanted!

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Google Mar 31, 2023

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Google Mar 30, 2023

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Google Mar 29, 2023

N/A

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Google Mar 28, 2023

I really have to lay it on thick here because they certainly deserve it. Previously purchased our 2010 New Beetle from them and they kept in touch, always making sure we were completely satisfied...so who would we go to when my son wanted to by his first car? Southern of course! The GM (Matt - yes the actual General Manager) personally assisted in our search and put us in touch with his Assistant GM (Terrence) who made sure our experience was well above even our highest expectations. Charlie was so incredibly helpful wrapping everything up for us and Patrick was ...

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Google Mar 25, 2023

Great experience, Eric was a pleasure to work with, no pressure. I will continue to purchase my vehicles here!

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Google Mar 24, 2023

Thanks to Robert, Terrance, Amanda, and Chris for a great and respectful car-buying experience!

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Google Mar 23, 2023

Great customer service. They were very quick

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Google Mar 21, 2023

Thank you Patrick, Chris, and taeya for making this amazing day happen for us. We purchased our brand new Volkswagen Jetta today and we couldn’t have done it without them. We appreciate you!!

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Google Mar 21, 2023

Everyone was very pleasant

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Google Mar 19, 2023

I really love my new car! Thank you Patrick and Chris

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Google Mar 19, 2023

I had a problem vehicle and Eric worked magic and got me an extremely great deal. I am exceedingly happy.

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Google Mar 18, 2023

Loved dealing with this team. I knew the car I wanted when I walked in, they negotiated my trade-in to earn my business. The process was smooth and timely. Thank you.

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Google Mar 17, 2023

Very good customer service. Lamont, Chris and Patrick were very helpful and answered all my questions and concerns.

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Google Mar 15, 2023

Scott is great as usual. Allison is great too.

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Google Mar 14, 2023

Thank you Patrick, Chris, Terrance, and Charlie for the quick and on point service and help!

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Google Mar 14, 2023

everything I needed was taken care of

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Google Mar 14, 2023

John , Patrick, Chris were excellent help today.

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Google Mar 12, 2023

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Google Mar 12, 2023

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Google Mar 12, 2023

I am a long time customer of this dealership. I come back not only for the Volkswagen product but the excellent delivery service I receive. Charlie Roy my salesman constantly delivers. The finance managers Chris and Patrick are respectful of my time and make completing the sale effortless.

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Google Mar 11, 2023

Chris and Patrick did a great job. Made us feel right at home!

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Google Mar 11, 2023

I appreciate the customer service was outstanding with Steve by giving a professional insight and demonstrating true southern hospitality! This was an amazing experience if you’re considering to buy a vehicle definitely a great place to start !!!!

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Google Mar 10, 2023

Chris and where great very smooth process

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Google Mar 3, 2023

Chris and Eric were a joy to work with. Quick, professional ,and accommodating. Well done!

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Google Mar 1, 2023

Had a wonderful experience!! Thank you so much, Chris and Patrick!!

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Google Mar 1, 2023

Patrick & Chris gave me incredible customer service! I love my car & I love Southern!

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Google Feb 28, 2023

I feel the dealership had a decent quality of the vehicles that I was interested. the dealership didn’t have certain vehicles in stock at the moment that I would’ve purchased. the sales person Steven went above beyond to assist in helping my family purchased a vehicle we desired.

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Google Feb 28, 2023

Absolutely phenomenal service. This is now my third vehicle purchased from Southern. Left with another amazing deal. HUGE thank you to Eric, Matt, & Terrence!

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Google Feb 27, 2023

Recently bought my ID.4 from Eric Hallal at Southern VW and I had the best car buying experience of my life! He was very knowledgeable and professional. He really cares about the customers needs and was very efficient with my time. I walked in and out of the showroom with a brand new car in 2 hours, thanks to Eric and his team! I would highly recommend him and Southern VW!

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Google Feb 26, 2023

Shad an absolutely wonder experience here. Scott the service writer was polite and very communicative. He show an impressive level of professionalism. Thank you for you and your teams speedy service. If you haven’t seen Sourthern for your VW needs. You should!

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DealerRater Feb 28, 2022

They were so very helpful and so easy to work with. Charlie Roy was FANTASTIC! One of the easiest buying experiences I have ever had!

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DealerRater Oct 22, 2021

I just purchased a 2022 VW Tiguan from Southern Volkswagen. It was truly a great car buying experience. Christi Shane was my salesperson and was very helpful, knowledgeable, and willing to go the extra mile throughout the process. Chris Hallal made the financing portion very easy and seamless. I would highly recommend this company and this team to anyone in the market.

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