Customer Testimonials

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Google Jun 26, 2022

Staff was very knowledgeable, friendly and welcoming especially Michelle, Matt, Chris and Pat.

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Google Jun 26, 2022

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Google Jun 23, 2022

Went to look at a used car. The salesman we worked with, Reginald, was super. The Vice President worked with me and was willing to give me a lot more on my trade than it's value. There was an issue that caused us to walk away, but the general manager, who was out of town at the time, called and we figured out the issue and he is going above and beyond to make things right.

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Google Jun 17, 2022

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Google Jun 17, 2022

Great customer service experience! I would highly recommend you get Mr. Charlie Roy as your dealer and Mr. Chris when you purchase your next car!! They were absolutely amazing! Thank y’all for everything!!

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Google Jun 16, 2022

They all made the car buying experience less stressful and worked with me to make sure that I'd be able to keep payments lower and now have a safe car to drive. Would highly recommend coming here. And everyone at this location were friendly, helpful and so much more!

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Google Jun 14, 2022

Carl and Georgia what to thank Thomas Carney for putting us in another vw 2021 arteon .special thanks to Kim Landry the receptionist these two transferred our personal items form the old car to our new car in the pouring rain keeping every thing dry good job. Because it was raining Abigail Rockwell the after market person is handling the delivery of the 2021 in top condition. The financial package was done by Chris Hallal made the purchase paperwork go smoothly. Thank you again southern volkswagen is our top pick.

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Google Jun 11, 2022

Great service great people!!!

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Google Jun 7, 2022

This is my husband and I go to place whenever we need a new vehicle. Rob has been very helpful to us over the years and Patrick went into great details so that we could understand the warranty our vehicle would have. If we ever need to get another vehicle or if someone needs one we will definitely make sure it’s from Southern

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Google Jun 4, 2022

Patrick did a great job explaining everything in finance. Also Christy the dealer was fantastic exposing the vehicle to my son .

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Google Jun 4, 2022

Robb had been my got to guy since 2017 when I bought my first car! He’s been a 5 star guy since the jump!! If you ever need a car, go see Robb!! All the staff are super nice and get you up and out as fast as they can satisfied and all questions answered! Patrick did an amazing job he worked through a troubling printer and got us in and out in a few minutes! Thank you guys so much for being a top notch dealership! I always come back, currently at car No. 3 from Southern Volkswagen Greenbrier!!!

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Google Jun 4, 2022

Patrick was the best, gets you the deals!!!

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Google May 30, 2022

I had a wonderful shopping experience at Volkswagen Greenbrier. Rob and Catalina were very nice, knowledgeable and such a pleasure to work with. Chris in finance was willing to look for better interest rates for the customer. He was not pushing things on the customer. The vehicle I purchased is very nice. I was able to get the color I wanted and it rides great.

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Google May 28, 2022

Scott in service is awesome, always on top of it! Thank you and sure we will see you for our next appt! Also thank you to Joe who leased us this lovely VW Tiguan, we live it and it's been amazing and hope to see you soon about an evaluation. We are trying to expand the family once more and might be looking for a bigger vehicle sooner than later. Atlas or if you have a Honda Pilot somewhere 👀. We will be in soon for service and would love to talk about it.

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Google May 23, 2022

Thank you Christy for being so patient and helpful with me on my purchase of my new 2022 GTI. This car is awesome and fun to drive!

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Google May 22, 2022

Chris, Christy and Abigail provided excellent customer service at southern Volkswagen - greenbrier in Chesapeake. Thank you!

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Google May 21, 2022

Always a pleasure to deal with Southern Volkswagen at Greenbrier. First time dealing with Christy as our sales consultant but she made the process easy. Finance was quick and got me a great interest rate.

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Google May 14, 2022

Patrick and Terrance in Finance were amazing! Rob in Sales was awesome! You guys should definitely buy from here!

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Google May 14, 2022

Awesome team. Got me a great deal on my Trade and got me into my Taos. . Thank you David Barrett, Catalina, Thomas and Patrick.

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Google May 13, 2022

Catalina and Chris Hallal were very helpful with the purchase of our car. A great experience from both of them.

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Google May 12, 2022

Thank you Patrick for the car!!

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Google May 7, 2022

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Google May 6, 2022

Catalina, Chris Hallal, Terrence Gregory and Wes were phenomenal. I have been coming to Southern since 2018 and I extremely grateful my friends referred me to come here. I get all my services done here as well. Great team thanks for your help!

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Google May 6, 2022

Michelle Williams was my sales consultant and was very knowledgeable and upfront with cost and details I would recommend her she also stayed late to ensure everything was good to go. Amanda Marsh was very friendly and upfront about vehicle protection packages and did not pressure to purchase she took the extra step to ensure a date was scheduled to get some items fixed and the package installed. Chris Hallal was my finance manager, he was very friendly and worked to find a better interest rate. He was efficient and again no pressure. I would recommend this team at Southern ...

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Google Apr 30, 2022

One of the smoothest transactions I’ve had in a dealership. Thanks to Rob, Chris, and Dave I wasn’t sitting in the dealership for hours. Thank you!

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Google Apr 30, 2022

The service center at this dealership is amazing! They stuck to their word on how long it would take (and even got it done earlier than I thought), stayed in communication with me on updates, and even went the extra mile and fixed small things (like the time setting on my car) without me having to ask! Huge shoutout to Wes at the service center here!

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Google Apr 24, 2022

Awesome experience at Southern. Thank you to Chris Hallal and Ron Fitzgerald for working with me! Highly recommended!

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Google Apr 19, 2022

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Google Apr 11, 2022

We went to Southern Volkswagen a couple of weeks ago and met Christy. She was amazing, paid attention to what we needed and followed through with every request. She was quick to show us exactly what we were looking for and answered all questions we had quickly and professionally. We had to return for after market services and Lauren was very helpful and quick to solve any issues we had. We would gladly return to purchase another vehicle in the future.

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Google Apr 7, 2022

Charlie and Chris were amazing with everything.

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Google Apr 6, 2022

Patrick Yerigan and Catalina Dizon have been wonderful during the entire process! This is the 3rd vehicle we have bought from them in 13 months and we will definitely be back! Will not go anywhere else as long as these 2 are here!

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Google Apr 6, 2022

Always welcoming and excellent customer service. This is my 4th VW and 3rd from Southern. Wouldn’t go anywhere else! Rob, Pat, and Terrence were amazing and so easy to work with. They really take care of you! Thank you!

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Google Apr 5, 2022

Chris Depco & Patrick thanks for your all your help you guys are awesome!

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Google Apr 4, 2022

This is my 3rd car from Southern hospitality and they do live up to their name they take good care of you

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Google Apr 3, 2022

Chris and Pat were both great and made the process of buying a new car quick and easy.

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Google Apr 3, 2022

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Google Apr 2, 2022

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Google Mar 31, 2022

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Google Mar 28, 2022

Catalina was our sales associate. She came in on her day off to help us with our sale. She has been great through the process. Chris helped in the finance department. He was great and knowledgeable. Once we got in his office things moved fast for us.

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Google Mar 27, 2022

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Google Mar 24, 2022

Great job from Michelle and Rob in sales and Chris in Finance!

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Google Mar 19, 2022

Great experience at Southern VW, thanks Christy and Patrick!

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Google Mar 19, 2022

Just bought a VW Jetta from Southern Greenbrier Volkswagen today! The whole car buying experience was a pleasant transaction. Patrick Yerigan was very professional and provided excellent customer service! Patrick made sure everything was perfect with the car before it was delivered to me. I am 100% satisfied with my purchase! I highly recommend them!

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Google Mar 19, 2022

Patrick was great at getting me a good deal! Thomas and the sales team as well took good care of me. Good Job!

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Google Mar 16, 2022

I got my car from Mr Kevin Jones thank you for everything you are truly a blessing

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Google Mar 11, 2022

Chris and Chris were Awsome and helped my buy my first new car highly recommend

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Google Mar 10, 2022

Awesome salespeople, friendly staff, great price and a very fair deal on my trade in as well! Chris and Chris hooked me up!

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Google Mar 9, 2022

Used to deliver cars there and would buy from there good people seems very nice

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Google Mar 7, 2022

Kevin was phenomenal . Very helpful and informative and not in a rush with the purchase. He was clear with the information and helped through every step of the way

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Google Mar 1, 2022

Had our preordered VW ID.4 delivered here. Dealership did well with ensuring we got our vehicle and made it a pain free and enjoyable experience.

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Google Mar 1, 2022

My wife and I had a great experience buying our car from Southern. Patrick was extremely helpful throughout.

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DealerRater Feb 28, 2022

They were so very helpful and so easy to work with. Charlie Roy was FANTASTIC! One of the easiest buying experiences I have ever had!

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Google Feb 21, 2022

Big shout out to my guy Tim Champion and to Chris Hallal, Rob Weber and the rest who helped me transition to a newer car. Great service!

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Google Feb 15, 2022

Wes in service was a forthcoming, honest, and kind person to work with.

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Google Feb 15, 2022

Great place, this is the second time i bought a car from charlie roy, amazing guy, i highly recommend this place. Chris was awesome too

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Google Feb 11, 2022

Mr Webb and Mr Hallal were great! Very helpful and professional! Got me the vehicle I wanted for the price I was wanting! Highly recommended!

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Google Feb 10, 2022

Great experience Kevin Jones is the best he was polite and really knew his stuff. We will be back and use him again. Thanks for everything Kevin

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Google Feb 9, 2022

Extremely professional and easy to work with. I came in to purchase a car for my company and the service was incredible starting at the top with David Barrett. Would highly recommend them to anyone looking to purchase a car.

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Google Feb 7, 2022

Kevin Jones is a rock star he is great. He has helped us with every purchase. Our son in his first car. He loves it! Thank you so much Kevin!!

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Google Feb 7, 2022

They were super hospitable and really worked with me. The finance guy Patrick had me in and out in about 10-15 minutes. Couldn’t be happier with the dealership.

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Google Feb 3, 2022

Had a great experience with Patrick today by my new 2022 Tiguan. You have to come check out Southern Volkswagen they take care of you here

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Google Feb 1, 2022

Chris and Terrence were a big help in getting my deal set up! They payed attention to my needs and made sure I was taken care of!

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Google Feb 1, 2022

I had an awesome experience here with everyone involved. Terrence G.(Sales Manger) was super communicative throughout the process and he managed to get me an even better rate than I thought! Chris H.(Finance Manager) went over everything thoroughly and made it a super quick and easy process! Best VW team ever!

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Google Feb 1, 2022

This was the best buying experience I had in ages. Your sales and finance team with Patrick are amazing!!

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Google Jan 29, 2022

Pat In finance had paperwork ready to sign I was in and out with everything needed with 10 minutes. One of the best experiences I have ever had buying a vehicle.

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Google Jan 28, 2022

Very big on customer service.. well I have to say Eli was great! As soon as I walked through the door he approached me. I understand it was very cold outside so no one was able to meet me outside but he did get my attention as soon as walked in.... He held my hand the whole way .... He made me feel that it was nothing that he wouldn't do for me to make sure that I was happy. My family and I are now comfy in our new Volkswagen SUV!

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Google Jan 25, 2022

My 2019 Jetta "fell victim" to high water during the storm of Jan 2nd into the 3rd. After a search I found this vehicle (2021 Jetta SE 1.4T) at Southern Volkswagen. Due to work, and life in general, I had great assistance from Catalina Dixon via phone, text, and e-mail over the past few days. Catalina was very proactive and understanding of this option after reviewing several vehicles. Those great efforts led to a very smooth in Dealership experience to finalize the deal and take possession of another Jetta (had a '97 - '01 - '06 - '12 - & '19) today. The coordination of ...

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Google Jan 25, 2022

Kevin jones did an amazing job with helping me pick my dream car thanks for the help.

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Google Jan 21, 2022

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Google Jan 18, 2022

Got our 1st Volkswagen tiguan.. Great deal and easy buy, thanks to Terrance and Robert.

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Google Jan 14, 2022

Thanks Patrick And Charlie for the Tesla!

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Google Jan 13, 2022

The service manager, Mike, and the service tech, Scott, went above and beyond the call of duty to complete a recall for our 2013 Jetta!!

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Google Jan 2, 2022

Christy Shane and Terrence Gregory were absolutely amazing with the transition from my old car to my new car!

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Google Jan 1, 2022

Tyron and Bobbi were very professional and patient. Highly recommend anyone who’s looking to purchase their next vehicle to request Tyron Houston.

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Google Jan 1, 2022

My husband Felix and I have had a wonderful experience with this dealership. They really care about thier customers.

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Google Jan 1, 2022

Great customer service. Good warranty and experience mechanic shop.

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Google Jan 1, 2022

Lifetime oil changes, free towing to any southern dealership within 100 miles. Great customer service and good warranty. I have had a great experience and I believe will too.

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Google Dec 28, 2021

Thanks you Tony and Patrick for helping me purchase my car!!!

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Google Dec 21, 2021

Christy Shane, Patrick and the entire sales team at VW helped make buying a Toas as a Christmas present the best experience we have ever had buying a car. We will be back in the future!!

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Google Dec 20, 2021

Just purchased my new Volkswagen with the help of Braxton, Seth, and Chris. From the moment we walked in to the dealership we were treated with respect and truly listened to. They worked to get me the best deal and it’s clear they love what they do. I highly recommend!

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Google Dec 11, 2021

Man … I have no words right now. Wasn’t looking to buy a VW at all, but the Tiguan had me at hello! Catalina in sales, Patrick in Finance and Terrence, one of the sales managers gave me one heck of a deal. Probably the best Christmas present I could ever get. Tell them Victoria sent you if you stop by.

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Google Dec 11, 2021

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Google Dec 10, 2021

Chris and Kasie are literally the best ever if you ever want an amazing first time car buying experience I strongly recommend them and will be continuing to buy from them in the future.

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Google Dec 10, 2021

Everyone we dealt with at this location was professional and pleasant. Especially Christy Shane, who did an excellent job with assisting my wife and I purchase our first new car. We went in that day to look at the options available and ending up buying a vehicle that same day. She was upfront and honest with us regarding our budget and wasn't just trying to push a sale. As I mentioned, it was our first time purchasing a new car which can be overwhelming. She made sure to answer every question we had and to make the process as ...

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Google Dec 3, 2021

The service was great. The person who handled the transaction was professional and very pleasant.

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Google Dec 3, 2021

Mikulski and Reggie made it simple and easy to get my car. Easy as long as you come prepared.

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Google Dec 2, 2021

Even though the used car market is not ideal, this was an amazing car buying experience! Thank you to Braxton, Christy, and Chris! Great customer service, not pushy at all, and gave lots up updates along the way. 10/10 would buy a car here again!

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Google Dec 1, 2021

I recently bought a Tiguan at Southern Greenbrier Volkswagen. Not only am I in love with my new Tiguan, I found the experience of buying a vehicle at Southern Greenbrier VW very positive. Each person I talked to was incredibly knowledgeable about the vehicle. They were also transparent when addressing my questions (really!!). The Tiguan is equipped w many new features and I appreciate Tony taking the time to show me and help me learn the new adaptive cruise control especially. These guys went above and beyond to meet my needs! The financial portion of the sale went smoothly and ...

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Google Nov 28, 2021

Great team of professionals from Matt the GM, Catalina and Patrick. I couldn't have asked for a better experience.

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Google Nov 28, 2021

I visited Southern Volkswagen today and had the greatest customer service from Patrick in finance, Catalina, Terrance and Matt. They are such an awesome team. To me they are the definition of World Class. Keep up the great work.😊

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Google Nov 24, 2021

I have been coming to Southern Volkswagen for a few years and I wouldn’t go anywhere else to purchase a vehicle. Rob, Chris, and Terence always take the best care of me and make sure I get the best deals.

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Google Nov 19, 2021

Andrey G and the whole team were very helpful! Made the process very easy!

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Google Nov 19, 2021

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Google Nov 16, 2021

If you are in Hampton Roads and you like VW, Southern is the place! Wes at Southern VW is the BEST! Don't get me wrong, all of the employees at Southern are awesome! But my experiences have always been with Wes. He became my service tech and every single time I call, he knows exactly who I am, he remembers everything, always so prompt and finds the best solutions for me. I love the service and rapport that Southern builds with their customers. Also, every time I go there, everyone is ready to assist. When I say "don'...

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Google Nov 15, 2021

Christy, Matt and Chris first of all thank you so much for working with us. Matt and Christy are so personable and got us into the exact Atlas that we wanted. After or last Atlas was T-boned and everyone walk out with very minor injuries we knew we wanted another Atlas. We will always continue to go to southern when ever we need a car. Absolutely outstanding!!!

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Google Nov 14, 2021

Tyrone’s the man

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Google Nov 13, 2021

Rob Webb and Chris are the best! They’ve always took care of me! Thanks guys!

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Google Nov 12, 2021

Awesome Experience with Patrick/Finance, Seth and Matthew the GM. He made me and my husband's day after a bad experience dealing with our old vehicle.

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DealerRater Oct 22, 2021

I just purchased a 2022 VW Tiguan from Southern Volkswagen. It was truly a great car buying experience. Christi Shane was my salesperson and was very helpful, knowledgeable, and willing to go the extra mile throughout the process. Chris Hallal made the financing portion very easy and seamless. I would highly recommend this company and this team to anyone in the market.

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DealerRater Feb 13, 2021

Southern Volkswagen is in Chesapeake near my home and has a wide range of vehicles to look at and test drive. I really liked the sales person who showed me around and answered all my questions with knowledge of her product and did not pressure me. Catalina Dizon, is professional and courteous and I feel she is a great asset to Southern Volkswagen. A feather in their cap.

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